UK Energy Providers Inundated with Customer Calls Due to Price Hikes, Infinity Data Reveals

London, 27th September 2022: Infinity, the global call intelligence and speech analytics platform, can today reveal that it has seen significant spikes in call volumes to utilities providers using its platform relating to energy price cap increases. Infinity’s call data shows that there was a week-on-week increase of 50.1% in calls between March 20th and 27th, the week preceding the April 1st price hike. A spike of 10% could also be seen between August 28th…

Source: RealWire
Source: realwire.com
UK Energy Providers Inundated with Customer Calls Due to Price Hikes, Infinity Data Reveals